Contacts
This page explains how to get in touch with the team behind bombay-matka.com, an independent informational website covering the Parimatch casino brand for readers in India. Please read the sections below before writing, so your message reaches the right place.
How to Reach Us
You can contact our editorial team by email:
This is the only communication channel we maintain. We do not operate a phone line, postal address, live chat or social media inbox, so please send all messages to the email address above.
What You Can Write About
We welcome messages on topics related to our website and its content, including:
- questions about the information we publish about the Parimatch brand;
- corrections, if you believe any detail on our pages is inaccurate or outdated;
- general feedback and suggestions about our content;
- partnership and advertising requests.
When writing, please include as much relevant detail as possible so we can understand and process your message quickly.
Response Time
We read every message we receive. We usually reply within a few business days, although complex inquiries may occasionally take a little longer. There is no need to send your message more than once — duplicates do not speed up the reply.
Questions About Your Casino Account
Please note that bombay-matka.com is not a gambling operator. We do not run the Parimatch platform, hold player accounts, or process payments of any kind.
For questions about the following topics, please contact the casino's own customer support directly through its official website or app:
- deposits and withdrawals;
- bonuses, promotions and wagering conditions;
- account registration, login problems or verification of your documents;
- bets, game results or technical issues on the platform.
Messages about personal account matters sent to our email cannot be resolved by our team and will only delay a solution.
Need Help With Gambling?
Gambling should remain a form of entertainment. If you or someone close to you feels that gambling is becoming difficult to control, confidential support is available in India:
- iCall Psychosocial Helpline (Tata Institute of Social Sciences) — free, confidential counselling by phone and email for emotional distress, including gambling-related concerns.
- Gamblers Anonymous — peer support groups that hold meetings, including online meetings accessible from India.
Reaching out early makes a real difference. We encourage every reader to set personal limits and to seek professional support if gambling stops being fun.